Issue Details

The following information helps an Ombuds to understand your issue. Our records are purged after a case is closed. Only anonymous, aggregate statistical information is retained to assist us in identifying and reporting trends.

Retrieval Reference Details

Please create a login ID and password to enable you to access Ombuds replies on this system. To ensure confidentiality, it is important that you keep these details safe as you will not be able to retrieve and/or reset them if they are forgotten. We aim to reply within 2 business days, but translations may take longer. All correspondence and identifying information will be purged from this system once your case is closed.

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